Frequently Asked Questions
Shipping & Delivery
If your order hasn’t shipped yet, reach out to us immediately so we can correct it. Once an order has been shipped, we unfortunately can’t change the address.
If your package is lost in transit, we will resend your order free of charge or issue a full refund. Please contact our support team for assistance.
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Shipping usually takes 7–15 business days, depending on your location. You’ll receive a tracking link as soon as your order is dispatched.
We offer free worldwide shipping on all orders. No hidden fees at checkout.